What could have been a costly crisis turned into a turning point for CenterPoint Energy. With KYRO, the utility quickly stabilized its grid, strengthened tower inspections, and built lasting confidence in its infrastructure.
CenterPoint Energy is one of the largest utilities in the U.S., serving millions of people and managing a huge network of high-voltage transmission lines. Back in 2013, the company faced a serious problem.
During a stretch of extreme cold, a 90-degree lattice tower with an underream foundation suddenly collapsed, just weeks after reconductoring work had been completed. That one failure set off a domino effect. Four more towers went down with it. The incident exposed hidden weaknesses in tower foundations across the grid and revealed a bigger issue: the utility didn’t have a reliable way to document and track structural risks.
After the collapse, it became clear that CenterPoint Energy had to act fast. There was hardly any time left and thousands of towers across their service area needed inspection to make sure another failure didn’t happen. But the process was far from anything but simple:
The utility needed a way to quickly inspect towers, capture reliable data, and make informed decisions without wasting time.
Instead of relying on paper and manual notes, crews used KYRO’s mobile tools to complete inspections with structured checklists. Even in remote or offline areas, inspectors could measure lean angles, document cracks, record foundation issues, and attach annotated, time-stamped photos. All records synced to the KYRO platform automatically when connectivity was available, eliminating data loss or delay.
For the first time, the operations team could see exactly where crews were, what progress they were making, and which hazards had been flagged. This visibility allowed leadership to prioritize high-impact sites and towers at high risk, allocate resources efficiently, and monitor restoration timelines.
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KYRO combined inspection data, GIS layers, and aerial imagery to generate real-time risk scores and display them on color-coded maps. This gave CenterPoint Energy a clear, big-picture view of vulnerable towers, helping leadership spot risk clusters, prioritize mitigation, and send crews to the right places first.
Every inspection automatically generated a complete, regulation-ready report, covering photographs, inspection notes, and timestamps. This helped reduce administrative overhead and ensured readiness for regulatory audits.
What started as a crisis became an opportunity for CenterPoint Energy to rethink how it protects its infrastructure.
With KYRO, CenterPoint Energy shifted from reactive crisis management to proactive, precision-led infrastructure protection. The utility not only identified and remediated towers at risk of collapse but also strengthened its inspection workflows for long-term resilience.
Real-time visibility, smarter inspections, and AI-powered insights not only made the grid more reliable but also safeguarded local communities, while saving millions in the process.
What could have been a costly crisis turned into a turning point for CenterPoint Energy. With KYRO, the utility quickly stabilized its grid, strengthened tower inspections, and built lasting confidence in its infrastructure.
CenterPoint Energy is one of the largest utilities in the U.S., serving millions of people and managing a huge network of high-voltage transmission lines. Back in 2013, the company faced a serious problem.
During a stretch of extreme cold, a 90-degree lattice tower with an underream foundation suddenly collapsed, just weeks after reconductoring work had been completed. That one failure set off a domino effect. Four more towers went down with it. The incident exposed hidden weaknesses in tower foundations across the grid and revealed a bigger issue: the utility didn’t have a reliable way to document and track structural risks.
After the collapse, it became clear that CenterPoint Energy had to act fast. There was hardly any time left and thousands of towers across their service area needed inspection to make sure another failure didn’t happen. But the process was far from anything but simple:
The utility needed a way to quickly inspect towers, capture reliable data, and make informed decisions without wasting time.
Instead of relying on paper and manual notes, crews used KYRO’s mobile tools to complete inspections with structured checklists. Even in remote or offline areas, inspectors could measure lean angles, document cracks, record foundation issues, and attach annotated, time-stamped photos. All records synced to the KYRO platform automatically when connectivity was available, eliminating data loss or delay.
For the first time, the operations team could see exactly where crews were, what progress they were making, and which hazards had been flagged. This visibility allowed leadership to prioritize high-impact sites and towers at high risk, allocate resources efficiently, and monitor restoration timelines.
KYRO combined inspection data, GIS layers, and aerial imagery to generate real-time risk scores and display them on color-coded maps. This gave CenterPoint Energy a clear, big-picture view of vulnerable towers, helping leadership spot risk clusters, prioritize mitigation, and send crews to the right places first.
Every inspection automatically generated a complete, regulation-ready report, covering photographs, inspection notes, and timestamps. This helped reduce administrative overhead and ensured readiness for regulatory audits.
What started as a crisis became an opportunity for CenterPoint Energy to rethink how it protects its infrastructure.
With KYRO, CenterPoint Energy shifted from reactive crisis management to proactive, precision-led infrastructure protection. The utility not only identified and remediated towers at risk of collapse but also strengthened its inspection workflows for long-term resilience.
Real-time visibility, smarter inspections, and AI-powered insights not only made the grid more reliable but also safeguarded local communities, while saving millions in the process.