All You Need To Know About Building a Project Management Office (PMO) In Construction Companies

Did you know that almost 90% of large businesses have a Project Management Office as a way to streamline project management processes? Now, more than ever PMOs seem integral to completing a project more efficiently. But what are they?

What is a Project Management Office (PMO)?

Have you ever worked on a construction project where everyone seemed to have their own way of doing things? One manager uses a fancy app to track schedules, another relies on scribbled notes on a napkin? Chaos! And that's where a PMO comes in.

It is a team that sets and upholds standards for managing projects within a construction company. This allows all projects to be timely executed as well as to ensure that everything aligns with the company's goals.

Here are a few of the many purposes that PMOs tend to serve:

  • Standardization: Many PMOs maintain consistent project management practices across different projects. This ensures efficiency by reducing the risk of errors.
  • Support: PMOs also provide guidance paired with resources to project managers. It is noted that organizations using PMOs have a 92% success rate in meeting project goals. So, this helps them stay on track and overcome any organizational challenges.
  • Governance and Reporting: Think about all the times a project has to shut down just because it did not follow policies or regulations. PMOs ensure that projects comply with standard industry practices and regulations. By doing this, they also analyze project data to help provide valuable insights to senior management for better decision-making.

Benefits of Establishing A PMO in Construction Companies

The benefits of PMOs are irrefutable. We can take the instance of Turner Construction Company which faced a massive challenge with The Shard, a 72-story skyscraper in London. The project's complexity demanded a high level of coordination across various teams.

Before implementing a PMO, project managers used various scheduling methods which made things a lot more difficult. However, after its establishment, the company noted a 20% reduction in project timelines. This led to an overall smoother project delivery.

So, what exactly is the importance of PMOs:

  • Optimizing Project Performance: Since proven methods are used to manage projects, this means that less time is wasted figuring things out. Consequently, more time is used to get things done.
  • Ensuring Consistency: When it comes to managing construction projects, you want consistency to avoid delays and misunderstandings. And this is where PMOs shine. Each project follows the same rigorous process, so nothing gets missed out and the quality stays a cut above the rest.

Key Components of A PMO

A well-oiled PMO is the central system for project management in a construction company. But what are the key components that make it tick? Here's a breakdown of the roles, responsibilities, and organizational structure within a PMO:


  • PMO Director: The leader who sets the strategic direction for the PMO. They oversee the entire PMO team and its activities.
  • Project Management Specialists: Experts who guide project managers on necessary tools.
  • Business Relationship Managers: They act as liaisons between the PMO and other departments.


  • Risk Management: This involves identifying and mitigating potential project risks.
  • Collaboration: The PMO acts as a central hub, ensuring everyone stays on top of business matters.
  • Knowledge Management: Through continuous evaluation, they share project lessons learned and best practices across the organization.

Organizational Structure:

The PMO structure can vary depending on the size and needs of the construction company. However, some common models include:

  • Centralized PMO: A single PMO department that oversees all projects within the company.
  • Decentralized PMO: Smaller PMOs that are embedded within different departments.
  • Center of Excellence (COE): A resource center that supports project management practices across the company.

Steps To Build a Successful PMO

Now that we know how ineffective a project can be without the proper PMOs in place, it is time to visit some steps to help build a successful PMO!

1. Assessing Needs and Readiness

First things first, you need to take a good look at your current project management setup. Is it a cluttered mess, or are things organized but inefficient?

Here we analyze past projects to pinpoint areas of inconsistency. This is done by evaluating your company’s current project management practices and feedback from stakeholders. This paired information will help us understand the level of readiness for a PMO.

2. Defining Goals and Objectives

With a clear picture of the company's needs, it's time to define the PMO's goals. We must ensure that these goals strategically align well with your company’s objective.

A key feature here is to set measurable goals. Don't just say you want "faster projects"; define specific goals, like "reducing project completion time by 15%." This makes your goals more achievable.

3. Implementing the Necessary Tools and Technologies

The right tools can make a big difference in PMO success. This can include using Construction Management Software for project communication and scheduling, or Collaboration Platforms that allow efficiency while keeping everyone on the same page.

The key is to pick tools that fit your PMO's goals and are user-friendly for everyone involved.

4. Training and Development

A successful PMO relies on a well-equipped team. At this stage, you should look for individuals with strong project management skills as well as industry knowledge. They need to then train your team on PMO tools and best practices in construction project management.

Through this continuous learning, the team will always be updated on the latest industry trends and technologies.

5. Continuous Evaluation and Improvement

One thing is for sure: the PMO should never be a static entity. Managers should always monitor the effectiveness of PMO's effectiveness in achieving goals and thus, identify areas for improvement. They should seek feedback from stakeholders and be willing to adapt to change. This allows them to rise to the occasion and unleash their potential.

In a Nutshell

It's no coincidence that successful construction giants often have robust PMOs. So, are you ready to harmonize your construction projects? Make the right choice now and visit

June 13, 2024

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