Closing the Field-to-Office Gap on TNMP's $150M Program with KYRO AI | KYRO Case Study

When documents are shared late, field crews work from outdated drawings, and engineers wait for as-builts that do not come back fast enough. The feedback loop between the field and the office breaks in both directions, and every stakeholder ends up operating on stale information.

Texas-New Mexico Power (TNMP) runs a $150 million transmission and substation program across three separate areas of Texas. The oversight team ran its field tracking, documents, inspections, and dashboards entirely through KYRO AI. In turn, TNMP received the project updates and program views that came out of it.

Late Documents, Stale Drawings, and Scattered Feedback

TNMP serves three distinct areas of Texas: north and west of Fort Worth toward the Red River, the Gulf Coast between Houston and Galveston, and far West Texas between Midland and El Paso. The utility owns 1,049 miles of transmission lines.

TNMP was expanding and modernizing transmission and substation infrastructure across this highly dispersed service area. Documents were often shared late. Real-time visibility was limited, and construction feedback was scattered. Field crews desperately needed the latest plans and drawings. Engineers needed as-builts back much faster, and project managers needed to know exactly where things stood.

Connecting Field Crews and Engineers on One System

KYRO AI connected the oversight team's field work directly to the office. TNMP received all the updates, documents, and program views that flowed through it.

• Detailed schedules for transmission and substation work fed scope-based dashboards that updated automatically as work progressed.

• Inspectors tracked field progress using KYRO AI's mobile, GIS-compatible app, and that data fed the project metrics directly.

• Inspectors filed a daily field report in KYRO AI covering progress, crews and issues on each job. Issues were captured with photos on site, shared with the project’s stakeholders, and tracked until they were resolved.

• Each work order package was stored securely in KYRO AI. Crews could open the most current drawings and construction documents in the field and easily upload new ones.

• When the field didn’t match the drawings, inspectors redlined the drawings in KYRO AI on site, marking the change where it was found. Those redlines went back to engineering to update the as-builts, without waiting for paper markups to come back from the field.

• Every job underwent a final inspection in KYRO AI, complete with photos of the installed equipment.

• Management saw the schedule, cost, financial, and risk status for the entire program in one unified view.

What KYRO AI Carried Between Field and Office

• GIS Field Tracking: Progress was captured on a map-based mobile app and fed straight into project metrics.

• Daily Field Reports and Issue Tracking: Progress, crews and issues reported from every site each day, with each issue shared with stakeholders and tracked to resolution.

• Document Management: Current drawings and construction documents were always available in the field, with seamless uploads back to engineering.

• Field Redlines: Drawings marked up on site and sent back to engineering, so as-builts reflect what was actually built.

• Final Inspections: Installed equipment was inspected and photographed thoroughly before closeout.

• Scope-Based Dashboards: Schedules and field progress rolled up into a comprehensive view for the whole program.

• Role-Based Access: Field staff, project managers, and engineers each saw exactly what they needed for their specific roles.

What TNMP Got

• Project managers and engineers receive updates exactly as they happen, resulting in far fewer surprises.

• Construction issues, material needs and document updates reached the office faster through daily field reports, and each issue was tracked until it was resolved.

• Field teams find and upload documents faster, significantly cutting down on delays.

• Engineers got field redlines back sooner, so as-builts matched what was built.

• Management had one clear view of schedule and cost performance.

• TNMP ran a mobile-friendly system built to scale seamlessly across regions and teams.

Why This Matters

On a $150 million program spread across multiple regions, every day a document arrives late, a drawing stays outdated, or an as-built sits in a truck instead of the engineering queue is a day the program falls behind. KYRO AI closes the loop in both directions: field crews pull current documents, and the office gets field updates in real time. When both sides work from the exact same system, the feedback loop that usually breaks is the one that keeps the program strictly on track.

That is exactly why KYRO AI exists.

Register for a Webinar to see how KYRO AI works on live projects.

Frequently Asked Questions

How does KYRO AI handle document management for field crews? Crews access current drawings and construction documents directly in KYRO AI from the field. They can also upload new documents, such as as-builts, back to the project. Both directions work from the same system, so engineers and field teams are always on the exact same version.

How are field issues reported and tracked in KYRO AI? Inspectors capture issues on site in their daily field report, with photos and details. Each issue goes to the project’s stakeholders and stays tracked until it’s resolved.

Can field teams redline drawings in KYRO AI? Yes. Inspectors mark- up drawings on site when the field doesn’t match the plans using their mobile device, and the redlines go back to engineering for the as-builts.

Can KYRO AI track field progress on a map? Yes. KYRO AI includes a mobile, GIS-compatible app. Inspectors track progress directly on the map, and that data feeds project metrics and dashboards automatically.

How does KYRO AI give management visibility across a whole program? Detailed schedules feed scope-based dashboards that update as work progresses. Management sees schedule, cost, financial, and risk status for the entire program in one single view, rather than assembling it manually from separate reports.

Does KYRO AI support final inspections before closeout? Yes. Every job can go through a final inspection in KYRO AI, complete with photos of the installed equipment. This creates a bulletproof record before closeout and drastically reduces the risk of errors or missing documentation.

Can KYRO AI scale across multiple regions or service areas? Yes. TNMP's program covered three separate areas of Texas and 1,049 miles of transmission lines. KYRO AI's mobile platform and role-based access allowed field staff, project managers, and engineers across all regions to work seamlessly from one unified system.

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